How to Create an SMS/MMS Template

With Factoreal, Unlock the power of visual and text-based communication with Messaging Services (SMS and MMS). These channels are your instant canvas for storytelling, brand expression, and meaningful engagement, allowing you to break through communication barriers with vibrant images, compelling videos, and impactful text that speaks louder than words.

To create an messaging template, follow the below steps:

Navigate to Templates → select Messaging Templates → click on Create Template

Messaging Templates

Enter all the required details, including the template name, target destination, message type, and message text.

A live preview of the message will be displayed as you create the template, allowing you to review it before saving.

Template form

To create an MMS template:

Select MMS from the Message Type dropdown.
Choose the desired media type from the dropdown menu and upload your media file.

Supported media types are: Image, Video, Audio & File

MMS form inputs

Limitations of MMS:
MMS supports up to 10 media attachments per message.
Each media attachment must not exceed 2 MB.
The total size of the MMS, including text and attachments, must not exceed 5 MB.
MMS is supported only in the United States

After entering all the template details, click Save to finalize your template.