FACTOREAL FEATURES

One Platform To Do It All

Spend more time on marketing rather than finding the right tools for marketing

All FeaturesBecome a Pro
Proactive FEATURESPlan ahead, deliver before
Productive FEATURESGet more done in less time
Proficient FEATURESAccompolish tasks faster

Level up your customer service with Factoreal's Agent App

Customer service doesn’t stop when you leave your desk. Our Agent app offers a native Android and iOS app for mobile device so that you can also provide customer service on the go.

SMS + Chatbot can be a game changer for your business

Breathe new life into traditional media and advertising with automated SMS text message conversations

Boost your business with WhatsApp Chatbot

Get the most out of WhatsApp messaging with an AI chatbot. Leverage the most preferred channel to serve your customers better, 24x7.

Use Omnichannel Conversations for Enhanced Customer Experience

Answer questions, offer tailored solutions, handle intelligent product searches, book appointments, and more with Factoreal's easy-to-use chatbots.

Maximize Conversions with Website Chatbots

Ace your customer engagement by turning visitors into brand loyalists with Factoreal's website chatbot

Start selling on WhatsApp

Enable your customers to discover your product catalog & make purchases through their favorite messaging platform - WhatsApp

Dynamic content for better targeting and personalization

Get the most out of every email marketing campaign by delivering customized content that speaks to customers on their level

Build awesome customer experiences through the combined power of Customer Data and Marketing Automation

Unify customer data from all touch points - online, offline, and third-party sources, to create a single, dynamic, real-time view of each customer. Factoreal’s Customer Data and Engagement Platform (CDEP) simplifies customer journey management, improves engagement, and maximizes your ROI.

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unifying customer data from all touch points

WhatsApp Marketing

Reach over 2 billion people worldwide over WhatsApp

Add WhatsApp to your communication mix, engage users on their favorite channel, and create an immersive experience for your brand

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Push Notifications

Re-engage Customers with Real-time Push Notifications

Enrich your marketing automation workflow with rich push notifications. Communicate with your loyal customers or even anonymous visitors with Factoreal’s push notifications

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Email Marketing Automation

Reach inboxes like a Pro

Whether you are new to email marketing or already a champion, we have just the right tools for you to reach your audience like a pro

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Social Media Marketing

Build and grow your following on social

Understand your audience, compose compelling posts, and share across all your channels - all of it, with a single social media management platform

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Social Ads

Maximize ROI on paid social

Make sure you are getting your money’s worth. Measure everything from brand reach to conversion rate down to a single ad and improve performance marketing

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Text Message Marketing

Reach customers on the go

Cut through the noise and directly engage with your customers on the channel with the highest open rate - SMS

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Audience Builder

Put your audience at the center of your marketing

Get to know your audience so that you can shape campaigns based on what they prefer and how they engage

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Customer Journey Automation

Grow your business with automated workflows

Take full control of how, when, and where you customers interact with your business by creating cross-channel automated marketing campaigns. Acquire, engage, retain customers, and measure how they are engaging as they move along multiple channels in their journey

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Forms & Landing Pages

Convert visitors to subscribers

Create beautiful responsive landing pages to capture more leads, grow your audience, and drive more repeat business

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Website Tracking

Create an ideal experience for every website visitor

Understand what your visitors are looking for on your website, track them, and offer them with exactly what they need with personalized and targeted interactions