The best prescription for patient communication and engagement
With all your patient data in one place, communicate with your prospects through thoughtfully crafted and sequentially timed campaigns that are delivered by email, text, social media
Once your prospective patient becomes an enrolled patient, with Factoreal, get insights from the Electronic Health Record (EHR) and Electronic Medical Record (EMR) and proactively correspond with your enrolled patients to keep them engaged during the pre-diagnosis stage.
While Factoreal actively talks to your EHR/EMR, help patients understand and make sense of their diagnosis. Add patients to new or existing campaigns delivered via email, or in-web. Share videos, case studies, condition overviews, treatment plans.
Reduce the patient’s stress level by educating them about ins and outs of health insurance. Take time to carefully sequence emails that aim to inform the patient about deductibles, co-payments, co-insurance, other insurance-related topics they know little or nothing about.
Informed patients are better advocate for their own health. Let your practice shine by placing emphasis on patient education, deliver content on a diagnostic-by-diagnostic and treatment-by-treatment basis. Let your patients know exactly when they are due for diagnostic exam, treatments, office visits.
Assess the quality of your service, doctors, facilities, and win back disgruntled or dissatisfied patients with timely action. Collect and act on patient feedback post treatment.